Can all Chikankari garments be hand washed?+
No. Follow the care label and product instructions. Embroidery does not determine the cleaning method by itself.
What if the garment says dry clean only?+
Use professional cleaning appropriate to the garment and describe its embroidery and embellishments to the cleaner.
Can I use the care instructions from another kurta?+
Not unless the instructions apply to your specific garment. Different fabrics and finishes can need different handling.
Should I rub a stain on the embroidered area?+
Avoid vigorous rubbing. Check the garment instructions and seek specific advice for the stain and fabric.
Can I wring out an embroidered garment?+
Avoid twisting or wringing delicate stitched areas. Use only the drying method permitted for the garment.
How should I iron Chikankari?+
Check the allowed temperature and method. Avoid flattening raised motifs or applying direct heat to delicate additions.
Do mirrors or beads change the care needed?+
Yes. Added embellishments can have different heat and handling requirements from the base fabric.
Should I hang or fold the outfit?+
Choose storage that supports the garment's weight and protects its embroidery. Heavy or delicate pieces may need supported folded storage.
How can I avoid snagging the embroidery?+
Handle jewellery, hooks and rough surfaces carefully, and avoid pulling the fabric across protruding objects.
What should I do about a loose thread?+
Do not pull it. Ask for garment-specific guidance before cutting or repairing a thread in an embroidered area.
Can I clean an item before requesting an exchange?+
Contact the team first. Cleaning or alteration can change the garment condition and affect assessment.
Where can I ask about missing care instructions?+
Send the product link or order number to customer assistance and ask for the instructions applying to that garment.