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Ask about the exact product and size. A stock enquiry does not reserve a piece or establish a restock date. Avoid choosing an unsuitable size simply because it is available.
Start with the outfit you want to wear, then check its fabric, fit, stitching status and included pieces. If a detail affects your decision, ask Client Care before you order.
You can explore the collections or ask for product and sizing assistance.
Browse a relevant collection and open the product page. Review the available photographs and description rather than relying on a collection thumbnail alone.
Check fabric, embroidery, lining or transparency information, stitching status, care instructions and the pieces included. Styling accessories are included only when expressly listed.
Use the Size & Fit Guide and product-specific measurements. Select the available size or variant and quantity. Do not use another shopper’s size as your only reference.
Check the product, colour, size, quantity and price in your cart. Remove or change any item that does not match your intended choice.
Enter accurate contact and delivery details, review the shipping charge and final currency/total, and choose an available payment method. Apply any valid discount code and check its result before paying.
Retain the order number and transaction reference. A confirmation records the order stage; watch for the separate dispatch or tracking update.
Send Client Care the product link and the detail you want clarified so the discussion relates to the exact garment.
Review Shipping & Delivery, Payment Policy and Returns, Exchanges & Cancellations where needed.
Ask about the exact product and size. A stock enquiry does not reserve a piece or establish a restock date. Avoid choosing an unsuitable size simply because it is available.
Check the payment status, inbox and spam folder. If money appears debited without confirmation, follow the payment troubleshooting steps before repeating payment.
Share a product link and your question about fabric, measurements, pieces included or occasion suitability. Discuss a bulk order separately when you need multiple pieces or an agreed arrangement.
Last Updated: 14 October 2026
Share your question and any relevant product or order reference with Client Care. For detailed documents or transaction information, you can also email chikanlabelluxe@gmail.com.
Start with the collection that matches your preferred outfit and open individual product pages for details.
Use the Size Guide and any product-specific measurements. Ask assistance if the sizing information is unclear.
Read the product description for the number of pieces, lining and any separate accessories.
Yes. Share the product link and specific questions with customer assistance.
Contact the team to ask about availability; do not assume a restock date or substitute size.
Select the required available options on the product page, then use Add to Cart.
Check the product, size, quantity, delivery address, currency and final payable total.
Use the discount field provided at checkout when you have a valid code and review the resulting total.
Keep the confirmation and order number, and watch for any further order or dispatch communication.
Contact assistance promptly and review the applicable cancellation and exchange terms.
Use Track Order and your order reference; tracking depends on the available dispatch details.
Open Raise Exchange and read the eligibility conditions before submitting a request.