Chikanlabel Luxe
Request An Exchange
Tell us what needs attention. Client Care is here to help with the next step.
A Clear Route To Assistance
Please review the conditions below before sending your request. For complete information, read our Exchange & Cancellation Policy.
Exchange Conditions
- Exchange only: no routine returns or refunds.
- Custom-made pieces: no routine exchange.
- Request window: within 3 days of delivery.
- Evidence: product unboxing video required.
- Shipping: exchange shipping is borne by the customer.
- Garment condition: unworn, unused and unaltered, with tags and included pieces.
- Before shipping: wait for Client Care to confirm approval and instructions.
For a damaged, incorrect or incomplete order, contact us promptly with the evidence available. Mandatory consumer rights are not excluded.
Let Us Help With Your Piece
Fill in your details, then open WhatsApp. Attach the product unboxing video and press Send to share your request with Client Care.
Attach your product unboxing video, review the message and press Send in WhatsApp. Opening WhatsApp alone does not send the request or approve an exchange.
Your details are ready. If WhatsApp did not open, use the link below. Attach the unboxing video and send the message to Client Care.
Open Your Prepared WhatsApp Request