At Chikanlabel Luxe, we are committed to delivering your order accurately, in good condition, and on time.

1. Order Processing

• All orders are processed within [1–3 business days] after receiving payment.

• During peak seasons, festivals, or sales, processing may take a little longer.

2. Shipping Methods & Delivery Time

• Domestic Shipping (India): Orders are usually delivered within [3–7 business days].

• International Shipping: Orders are delivered within [7–15 business days] depending on the destination and customs clearance.

• We partner with trusted courier services like [e.g., Blue Dart, DTDC, FedEx, DHL] to ensure reliable delivery.

3. Shipping Charges

• Free Shipping: On every orders (domestic).
  

• International shipping charges are calculated at checkout based on the destination country and package weight.

4. Order Tracking

• Once your order is shipped, you will receive an email/WhatsApp/SMS with a tracking number and courier details.

• You can track your order status on our website or the courier partner’s portal.

5. Customs, Duties & Taxes (International Orders)

• International customers are responsible for any customs duties, import taxes, or fees levied by their country.

• We are not liable for delays caused by customs.

6. Undeliverable Packages

• In case a package is returned due to an incorrect address, non-availability, or refusal to accept, reshipping charges will apply.

7. Delays

• While we strive to deliver on time, unforeseen circumstances such as weather, strikes, or courier delays may affect delivery schedules.

• We appreciate your understanding in such rare cases.

At Chikanlabel Luxe, customer satisfaction is our top priority. If you are not fully satisfied with your purchase, we are here to help.

1. Eligibility for Returns

• You may request a return within 07 days of receiving your order.

• To be eligible, the product must be:

  • Unused, unworn, and in the same condition that you received it.

  • Packed in the original packaging with all tags and accessories intact.

• Items not eligible for return:

  • Customized or made-to-order products.

  • Sale or clearance items (unless defective).

  • Products damaged due to misuse or not following care instructions.

2. Return Process

1. To initiate a return, please email us at chikanlabelluxe@gmail.com or contact us via +91 87360 35513 with your order number and reason for return.

2. Once your request is approved, we will provide you with the return instructions.

3. Please ensure the package is securely packed to avoid damage during transit.

3. Refunds

• We do not refund in any condition, We offer only exchange

4. Exchanges

• Exchanges are subject to stock availability.

• If the requested size/design is not available, you may choose a different product.

5. Damaged or Defective Items

• If you receive a defective, damaged, or wrong item, please notify us within 48 hours of delivery with photos/videos. We will arrange a replacement at no extra cost.

6. Cancellations

• Orders can be cancelled within [12–24 hours] of placing them, provided they have not been shipped.

7. Contact Us

For any questions about returns and refunds, reach out at:
📧 Chikanlabelluxe@gmail.com
📞 +91 87360 35513

Ask our team about sizing, delivery or your order.

Isla Organza Chikankari Kurti Piece with Dupatta - Green